The White House Nursing & Dementia Care Home




 
 
 
 
 
 
 
 
The White House is a 32 bed Nursing Home providing residential and personal care for older people, as well as specialised nursing care and bespoke care for older people with dementia.

The White House is nestled within the Monkton Conservation Area of Monkton Village, along Monkton Lane.

The Home provides care for permanent residents and those requiring shorter, respite stays, and accepts residents funded both privately and by the local authority.

The home has a large dining room, as well as other more intimate dining areas, serviced by a fully equipped kitchen. There are large TV lounges, quiet lounges and even a retro-inspired music lounge.

All bedrooms at The White House are spacious, tastefully decorated with private ensuite facilities. Residents are welcome to bring personal possessions to dress their room as they prefer.

There is a large secure garden at the rear of the home, but for those residents not able to sit outside, we have decorated some of the internal aspects as gardens or woodland scenes to get the feeling of an outdoor space.

Other Services

  • Food: Nutritionally balanced meals are provided, in our professionally equipped kitchen, to meet all preferences and special dietary requirements. Tea, coffee, juices, water and tasty snacks are also available throughout the day and throughout the night if required.
     
  • Activities: A full activities programme is available with group sessions and more bespoke one-to-one sessions available.
     
  • Religious & Spiritual needs: All needs will be met, so far as is possible, with local religious leaders welcome to the home to conduct services.
     
  • External Healthcare:  Appointments can be arranged for: Optician, Dentist, Chiropodist, Hairdresser.
     
  • Laundry: These services are provided in full on site.


WHITEHOUSE NURSING AND RESIDENTIAL HOME ACHIEVE BAND ONE STATUS AUGUST 2018

The Whitehouse Nursing Home are proud to reveal our grading of ‘Level 2’ has been upgraded to "Level 1" following the unannounced inspection at our beautiful home by South Tyneside Commissioning Team
They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety.
To achieve an overall grading of ‘Level 1’ is a fantastic achievement, and our Home Manager John Wright was thrilled with the result.
John commented that “We have a philosophy and commitment to promoting independence and choice for our residents at The Whitehouse Nursing Home. We support this with the highest quality care and ensure we consider the needs of every individual. The Whitehouse is a home-from-home with a difference, offering friendship, a stimulating lifestyle and engaging activities. I am incredibly proud of all my team for their consistent and high-quality of care in achieving this result from the Commissioning Team.”
Our report had plenty of positive comments from residents, staff and visitors. Here are a few of our favourites:
One resident commented to The Commissioning Team, “When I say this to you, I mean it, staff don’t just do the job, they do it from their heart and that makes me feel so good. They say to me they like to treat us like they would treat their own mother, you can’t get better than that can you.” Another person said, “They [the staff] are very kind, they treat me with dignity and respect. I have not come across a single one of them that hasn’t… nothing is too much trouble.”
Another person said, “Very well looked after they genuinely care, they respect mine and my husband’s privacy, and any guests we may have visit us. If we weren’t happy with the service we wouldn’t stay, everything is very good here. Our laundry is done, our rooms cleaned; top class care.”
When discussing living at The Whitehouse, one resident said, “My room is very good and my family helped me decorate, we moved the bed closer to the window and we brought some pieces of my furniture; the handyman helped me hang some photos and pictures so I am very happy with my living accommodation.” Another resident rated the food very highly, telling The Commissioning Team that, “I think the food is very good indeed, it’s well-presented.”
South Tyneside Commissioning Team also commented that people were supported and cared for by a well-trained staff team. The report noted that all new staff undertook a thorough induction programme at The Whitehouse, which was specifically tailored to their roles and experience. One care staff said in the report that “It was the best induction I have ever had, really thorough and all face to face.”
A big thank you and well done goes to everyone at The Whitehouse Nursing Home. Without you, this brilliant report wouldn’t be possible!


Testimonials & Awards

The White House is a Top 20 Hit! - March 2015

The White House has just been recognised by leading UK based care home directory website carehome.co.uk as one of the Top 20 Homes in the North East of England.

Congratulations to the White House Team!
 

"My mam has been moved into The White House nursing home for end of life care after a long stay in hospital, she is now bed bound and has advanced dementia, making communication difficult. The staff have been extremely helpful, friendly and caring to her and to myself as well as being very attentive, dedicated and efficient."
- Alan D (Son of Resident/Service User)

"My experience in the White House has been excellent. The staff here are very nice and helpful."
- Edna T (Resident / Service User)

"I am happy with the care given. I find that the carers re friendly and helpful. Food here is of a good standard and they cater for my dietary needs (vegetarian)."
- Margaret M (Resident / Service User)

"The White House has a marvelous feel of relaxation and professionalism. The staff are courteous and caring, something I did not find in another home. Nothing is too much trouble for the staff and they communicate very well with both residents and family members."
- Harry P (Friend of Resident/Service User)

"This is a wonderful care home who provide a high level of care for my husband that I am no longer able to provide. It is friendly and caring and the big thing for me is that it doesn't feel like a corporate care home ie; one of a 'chain'."
- M L (Wife of Resident/Service User)

"My wife's care needs are many and can be quite challenging. The management and staff have responded brilliantly to what at times has been difficult for all concerned. By engaging the help of necessary medical professionals, my wife's condition has been much improved and she is a lot calmed and content that she was previously. The atmosphere in the White House is always positive and friendly and management and staff update me everyday as to my wife's condition or any planned visits from doctors, social workers etc. I cannot thank them enough."
- P A (Husband of Resident/Service User)

"I know its a very difficult decsion to place your loved one into a home of any sort. You have to be sure that they are looked after properly with care and maintain they privacy & dignity also that the home is very clean & comfortable with professional staff & management well done the white house."
- Allan Rowan (Son of Resident/Service User)

"The White House is a pleasant spacious home run by a great team of people who aim to make life as much 'home from home' as possible. The staff have endless patience and nothing is too much trouble. They do their utmost to make both residents and visitors feel welcome and wanted. I would recommend this care home as a safe and happy haven for those needing that extra personal attention."
- Jackie Walton (Daughter of Resident/Service User)

 

To visit our home, view the amenities we have to offer and discuss your needs, please call in for a cup of tea and a chat with the Home Manager.
 

View us on carehome.co.uk
 





Home Manager: John Wright

White House Nursing & Dementia Care Home
Monkton Lane,
Monkton Village,
Jarrow,
Newcastle-upon-Tyne,
NE32 5NN
Tel:0191 489 9114
Email: thewhitehouse@care-centre.co.uk
 

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